Web Assistant · Always On

Web assistant:
your smartest shop assistant

An AI that greets every visitor by name, surfaces the right product, and recovers carts before they close the tab.

See it live
Purands AI Online · responds instantly
Hi, I need something for dry hair.
Hey! How can I help you today?
You got any hydrating shampoo?
Of course! Here are some top picks for you:
After some time…
Hi Ravi! Back again? Your cart has 2 items - shall I apply your loyalty discount?
Yes please!
Done! LOYAL10 applied. Your total is now SGD 84. Ready to checkout.
Type a message...
Use Cases

One assistant. Every moment.

From first visit to repeat order - AI Agents handles every touchpoint.

Product Recommendations

Surfaces the right item based on browse history, past purchases, and loyalty tier - without the customer having to search.

Cart Recovery

Detects exit intent and nudges customers with a timely offer before they leave - 2x CVR improvement on average.

Order Status

Instant "where is my order" answers - no email needed. Purands pulls live tracking data and replies in seconds.

Loyalty and Rewards

Shows points balance, next tier milestone, and redemption options mid-browse - turning passive visitors into repeat buyers.

Personalisation

Knows them before they say a word.

Purands AI Agents loads the customer's full profile the moment they land - purchase history, loyalty tier, open carts, preferred products. Every conversation starts personalised.

11%
Uplift in returning customers within 60 days
Purchase history - last 12 months
Browse behaviour - current session, previous sessions
Loyalty tier and points balance
Cart value and abandonment history
Setup

Live in under a day.

Connect your store, enable the Web AI Assistant and the Assistant starts learning.

1

Connect your store

Link your product catalogue, customer database, and loyalty program. Purands syncs in real time.

2

Enable the Web AI Assistant

Activate the assistant from your Purands dashboard - no developer needed.

3

AI Agents starts learning

The assistant begins personalising conversations immediately, getting sharper with every interaction.

Results

Browsers become buyers.

From global brands running the Purands Web Assistant.

11%
Uplift in returning customers
85%
Reduction in CS Costs
2x
CVR on cart recovery

Put Purands AI on your storefront.
Today.

See the Web Assistant live in your store within a day.